Returns and Refunds

All the products K&I Design sell are highly personalised, thus we do not usually accept returns or offer refunds. 

If you receive a product that is with error (deviation from design proof) due to a mistake by K&I Design, we will happily refund your order or fix the mistake and ship you a replacement at our cost.

If we have made a mistake either email Kerry@kandi-design.co.uk or fill in the returns form.